Return Policy

If you need to return a watch purchased from backcountrytime.com, just visit the Online Returns Center and return the watch within 60 days of delivery. Keep the following guidelines in mind:

• Watches with a value of $75 or more must be returned using a trackable shipping method.
• Items valued more than $500 must also be insured.
• Watches that have been resized, damaged, or otherwise altered after delivery will not be accepted for return. All watches must be returned in new, unworn condition, and will undergo quality checks.
• All product packaging materials — including boxes, manuals, warranty cards, instructional DVDs, and any other materials in the original shipment — must be returned with your merchandise.
• Customer is responsible for return shipping.